Image by Renee Edwards Photographer - Wade and Megan’s Wedding, Appleby Huts, April 2019

Image by Renee Edwards Photographer - Wade and Megan’s Wedding, Appleby Huts, April 2019

 

*Any bookings made prior to 14th August 2019 are subject to all current Terms and Conditions apart from the 25% non-refundable payment, and final payment will remain at 7 days before the event.

1. Quotes:

  1. Quotes are valid for 7 days from the date of issue.

  2. After this date GK Events Hire Ltd has the right to hire items not secured with a deposit to other interested parties and is not required to inform customers that items are no longer available due to missed deposits/being hired elsewhere.

  3. It is solely the customer’s responsibility to pay the deposit on time.

  4. Custom Made GK Products will be quoted and issued in the form of an ‘Initial Quote’ which is subject to change during the consultation process. A ‘Final Quote’ Tax Invoice will be sent after confirmation of price and any variable costs will be made clear on this document. ‘Estimated Quotes’ may be used for prototype projects that may change during the construction process. The type of invoice you have been issued will be made clear in the booking invoice title. 

  5. Changes made by the customer after accepting the ‘Final Quote’ may affect the final payment amount. As our custom made items are bespoke changes can occur during the construction process - any changes made by GK Events Hire Ltd during the build that reduces the cost of the item will be refunded to the customer.

2. Prices:

  1. All invoices are GST inclusive.

  2. Bookings are based on a 3-day hire period which includes transport/postage times and cannot be reduced for shorter hires. Hire periods are negotiable - longer time frames may incur additional fees and will require customised quotes. 

  3. GK Events Hire Ltd sets their own prices for all services and reserves the right to change hire prices on any item at their discretion. Bookings that have not been secured with a bond and the ‘7 day hold period’ has lapsed, may be affected by price changes. If a deposit has been made GK Events Hire Ltd will honour the quoted prices.

  4. GK Events Hire Ltd is not responsible for increases in the cost of products from Gelato Roma. If Gelato Roma’s prices increase at any time once a booking has been secured with a deposit until the event date, this will be passed directly onto the customer with an updated invoice.

  5. GK Events Hire Ltd and Gelato Roma will determine the cost of ‘Special’ or ‘Signature’ Flavour requests after an initial consultation with the customer. These flavours require a minimum order to be confirmed when booking to be determined by Gelato Roma.

  6. The final price for all items related to the Icicle Tricycle, including Gelato Roma products, is set by GK Events Hire Ltd. Bookings and payments for all components will be made through GK Events Hire Ltd in a normal booking invoice.

  7. GK Products (custom made or premade) or GK Foraged prices will be set at the discretion of GK Events Hire Ltd. (see Point 1d)

  8. Events that fall on public holidays will incur additional labour fees if we are required to setup, pack down, deliver, collect or provide any other services on these days. Hire items do not incur additional charges. Rates are at the discretion of GK Events Hire and will be made clear to you at the time of booking.

3. Payments:

  1. Hire: A 50% deposit is charged to secure your booking and due within 7 days of the invoice date. The balance is required in full 14 days before items are to be picked up/delivered. Half of the 50% deposit (25% of hire total) is a non-refundable cancellation fee, (covering ‘loss of opportunity’ and administration fees). 

  2. Custom Made: A 50% deposit is due within 7 days of receiving your final quote/invoice which is non-refundable. Projects will not be started until the deposit is received and final payments are determined on an individual basis.

  3. Hire items will not be supplied without full payment. Please be aware of due dates as interest may be charged on late invoices at a rate of 2.5% every 7 days to cover administration fees. Last minute bookings must supply proof of payment with a screen shot of an approved bank transaction to the GK Events Hire Ltd account number.

  4. Any payment dates arranged for after the event or after Products have been received by agreement with GK Events Hire Ltd must be paid by the due date. Late payments may incur a penalty fee of 2.5% every 7 days.

  5. All payments are to be made through bank transfer unless an alternative method is agreed upon with GK.

  6. Our account number will be issued upon the request of an itemised invoice.

  7. Preferably a New Zealand account should be provided for bond and general refunds. GK Events Hire Ltd is not responsible for transaction fees occurring from payments made to/from foreign accounts. If payments are made from a foreign bank account and/or bonds are being paid to a foreign bank account GK will supply all required details on request.

  8. For Gelato Roma ‘Super-Premium’ or ‘Signature’ Flavours, bookings and full payments may need to be made up to 6 weeks in advance by negotiation with GK Events Hire and Gelato Roma. If this time frame is missed customers may need to change their orders to the normal 14 days in advance payment terms requirement for Standard Flavours and full payment dates.

  9. Gelato will not be ordered or custom made projects/painting/signs started until full payment has been received and therefore may not be ready in time if funds are received late. GK is not responsible for any gelato/sorbet, custom made items or signage that is not completed on time due to late payments and no refund will be given for any item not ready on time due to this.

4. Bond:

  1. A fully refundable bond will be charged in addition to each hire.

  2. The bond will be refunded upon the safe return of all goods, in the condition in which they were hired, (general wear and tear is considered and does not incur a fee), within 7 days of a hire unless in exceptional circumstances discussed with the customer, including waiting for the correct details to be supplied by the customer.

  3. Bond amounts depend upon the items being hired (with a minimum of $50 incl. GST) and are calculated at GK Events Hire Ltd.’s discretion.

  4. Bond refunds are calculated based on late payment fees, replacement, cleaning and repairs required after an event, with an additional invoice being sent if the bond does not cover the cost of repairs. (Refer to Point 9 for Specific Care Requirements)

  5. Bonds must be paid 7 days before the hire date along with the remaining hire fee. Items will not be supplied without full payment of the bond.

  6. Items being picked up may incur a higher bond due to the possibility of damage occurring during transportation and through poorly secured items on trailers.

5. Cancellations:

  1. Full and part cancellation must be made in writing and are considered accepted after a written response has been issued by GK Events Hire Ltd. 

  2. All hires require a 50% deposit, of which half is a non-refundable cancellation fee (25% of hire total). Cancellations will be refunded as follows; 60 or more days before event - 25% of hire total retained (half of the deposit), 15-59 days before event - 50% of hire total retained (all of the deposit), 14 or fewer days before event full payment must be made and is non-refundable. Full and part cancellations are considered ‘loss of opportunity’. Exceptions may apply.

  3. Custom made GK Products are non-refundable after the 50% deposit has been received as the project will start at this time. Full payment must be received even if the item is cancelled and unfinished. Exceptions may apply.

  4. Customers will be permitted to collect their ordered gelato/sorbet, custom made items and custom signage (when writing is not on hired boards) if the product has already been ordered/paid for or started/made as these become the property of the customer.

  5. In exceptional circumstances refunds for cancelled bookings 14 or fewer days before an event may be provided at a different rate, determined at GK Events Hire’s discretion.

  6. Poor weather resulting in a cancelled or postponed event has no impact on the cancellation policy as GK Events Hire Ltd is not in control of the weather. We will attempt to move the hire date if requested but items unavailable due to date changes will still be charged at the stated rate and deemed to be a cancellation.

6. Hire Periods:

  1. The normal hire period is 3 days unless a longer period is prearranged with GK Events Hire Ltd. Hire periods longer than 3 days may incur additional charges.

  2. Items are available one or two days prior to the event by arrangement. They must be dropped off or collected within two days following the event by arrangement.

  3. If items are not returned by the arranged date another full rehire of 3 days will be charged.

  4. The Icicle Tricycle is hired for the agreed time as noted in the booking invoice.

7. ‘Vintage Condition’ and Customer Satisfaction:

  1. Please note many of our items are in vintage/rustic/used condition and although all are of good quality and safe, marks and wear are present, which we believe adds to their character and is not considered a fault.

  2. GK Events Hire Ltd must be informed of any concerns regarding quality on delivery/pick up, or within 5 hours of taking possession of item/before items are used. Complaints made after the items have been returned or collected will not be considered.

  3. If any items are missing, appear to have missing parts or are clearly damaged in a way that would be considered more than just ‘vintage condition’ the customer must contact GK Events Hire Ltd within 5 hours of taking possession, so we are able to rectify the problem. If we are not able to fix, replace or find missing items for you in time for them to be used GK Events Hire Ltd will refund you the cost of hire in full. Complaints made after the items have been used, returned or collected will not be considered.

8. Icicle Tricycle: (Further references made to the Icicle Tricycle throughout these Ts & Cs)

  1. Final gelato/sorbet ‘Classic’ Flavour choices or Juicies/Moosies flavours, and simple customised cup/napkin branding decisions must be supplied to GK Events Hire Ltd long with full final payment no less than 14 days before the event, allowing for time to make and collect products. Special and Signature Flavours must be discussed and confirmed well before this time (as much as 6 weeks prior to the event) to allow Gelato Roma time to complete the order within their schedule. If payments are late there is no guarantee that gelato/sorbet can be made in time and we may not be able to provide this service. GK is in no way responsible for gelato not being ready for an event due to late payment. In this case GK Events Hire reserves the right to retain the 50% deposit for the tricycles hire.

  2. Venues must have suitable easy access for both the GK van and Icicle Tricycle. Evening bookings must provide a power source reachable by an extension cord supplied by GK. The Icicle Tricycle is not to be ridden at any time while on hire, unless it is acting as a prop and permission has been sought from GK Events Hire prior to this.

  3. Any gelato/sorbet or Juicies/Moosies not consumed at the event are owned by the customer and by prior arrangement will either be left with a representative or collected from GK’s premises post event. GK is not responsible for the correct storage of left-over product once it is handed over. We will do our best to store products correctly and maintain quality after the event but there is chance it has melted slightly during service and this could affect the product when refrozen - GK takes no responsibility for this.

  4. Individual prepackaged ice creams supplied by the customer must be dropped off at the GK Events Hire Ltd premises no less than 3 days before the event by arrangement, and it is the customer’s responsibility to ensure they arrive in excellent condition. Supplied items will be stored in freezers at our premises and in the tricycle at tested temperatures to maintain the quality of products.

  5. When GK Events Hire Ltd has sourced frozen products (Gelato Roma or Tasman Bays Food Group) we will collect from the supplier, transport and store products at the correct temperature, and take full responsibility for the quality at service.

  6. A representative must meet GK on site before or at the event to guide us to the desired easily accessible location.

  7. If it is windy and adequate shelter cannot be provided the umbrella may not be used. An undercover area/gazebo should be provided for service if it is raining.

  8. Customised cups and napkins that require a rubber stamp with customer brand/logo - the customer must supply a suitable file type to receive an accurate quote at least 30 days before the event. Once the quote has been approved in writing no later than 20 days before the event, the stamp will be ordered, ensuring it arrives on time.

  9. Tricycle branding - Customers must supply a suitable file type to receive an accurate quote no less than 30 days before the event. Once the quote has been approved in writing no later than 20 days before the event, the Logo decals/boards will be made, ensuring everything is ready on time. If confirmation is late there is no guarantee that the decal/board can be made in time and this service may not be possible. If late payment leaves no time to prepare branding, GK Events Hire Ltd is in no way responsible, and in this case 50% of the fee for branding the tricycle will be retained to cover administration fees. The tricycle will still be supplied showing the Icicle Tricycle branded side of the bike. 

  10. For Tricycle hires that fall over the Christmas/New Year holiday period (Dec 10-Jan 31) we require a suitable file for branding and flavour choices by December 1st to ensure everything can be ordered, made and couriered/collected in time for the event. GK Events Hire Ltd is not responsible for other companies’ holiday hours.

  11. The hire of all items related to the Icicle Tricycle, including Gelato Roma or Tasman Bay Food Group Products and serveware, is under contract between the customer and GK Events Hire Ltd solely.

  12. Icicle Tricycle cancellations follow the normal Terms and Conditions outlined in Point 5.

9. Specific Care Requirements:

  1. All items must be collected or returned in the condition hired with all components, including packaging. Please let us know if there is any damage or missing items. All loss, breakages or damaged items (including packaging) will be charged at replacement cost at current retail value or the cost to fix/remake the item. The decision to replace or fix items lies entirely with GK Events Hire Ltd. This will be given in a separate invoice and/or taken from the bond. Any cleaning required (more than just a gentle clean and general wear and tear) to return items to the condition they were hired in will be charged as labour at our stated rate ($50 incl. GST p/h, minimum half an hour). Please ask if you need further clarification prior to hiring.

  2. It is the customer’s responsibility to ensure the correct use, transportation and storage of equipment during the hire period, even if a representative is acting on behalf of the customer. Items left outside overnight are the customer’s responsibility. We suggest moving anything you concerned about inside, particularly if your venue is a public space. Even if GK has been hired to pack down after the event this does not make you exempt from taking responsibility for protecting items from the weather and ensuring they are safe in public spaces if outside or pack down is the following day.

  3. Some hire items have been identified as GK delivery and collection only to ensure they are not damaged during transportation. GK Events Hire Ltd will notify customers of this at the time bookings are made. Items are also clearly marked if they are DELIVERY ONLY in the catalogue and website. 

  4. Customer Pick ups and drop offs will be monitored by GK Events Hire Ltd and if we believe the provided transportation, tie downs or equipment to protect hire items are inadequate, we reserve the right to turn away customers until suitable options are presented. 

  5. All items are to be protected from the weather during transportation, when in storage and during use. Any water damage will incur charges for repairs or possibly replacement based on severity. GK Events Hire Ltd is responsible for determining the severity of damage and will charge accordingly for repairs or replacement with whoever we deem best suited to complete the required work. No items, but in particular linen and soft furnishings, tables, chairs, plywood items and games, must not be left outside exposed to rain or overnight in heavy dew. If any items are returned clearly wet from incorrect transport, storage or use, an instant $50 incl. GST damage fee will be charged which could increase once items have dried and been assessed. 

  6. Wool Press Bar Leaners: These must be lifted, or a sack barrow used to move the bases, not dragged along the ground. Tops must be removed for transport. These can be leaned or stacked with good sides facing in one direction to avoid scratches. Tops and bases have a clear number that must be matched to ensure they fit (each leaner is a slightly different size).

  7. Arches: Bracing arms must be in place when transporting the arches and when moving them on site.

  8. Blackboards/Mirrors: These must be returned wiped clean in the condition they were hired. A cleaning fee will be taken from the bond if GK is required to attend to these. We recommend ‘Magic White’ type sponges for cleaning (available from hardware stores), as this is in most cases, the only product that will remove blackboard pens. If the incorrect liquid pen is used and it cannot be removed completely from the blackboard then repainting will be required and labour charged to the customer.

  9. Seating and Tables: Care must be taken when stacking seating and tables, including securing them for transportation. (No more than 8 vintage chairs/benches per stack, and 5 stools/white chairs per stack). Extra Large Rustic Trestle Tables must be stored with tops together on their side rather than sliding them on top of each other. Large White and Plywood Trestle Table tops must be placed with good sides facing up and using any supplied products for protection. All chairs and benches have the GK stamp underneath. Piles must be arranged with only our chairs/benches for collection or drop off, clearly marked aside from similar chairs/benches that do not belong to GK. If we are required to sort items, then additional labour will be charged (see rate outlined in point 9a).

  10. Linen, Rugs, Covered Furniture, Throws/Picnic Blankets and Cushions: Items must be returned free from hay/grass. A cleaning fee will be taken from the bond if GK is required to attend to this. If necessary simple cleaning and stain removal will be attended to by GK. Professional cleaning fees will be charged when deemed necessary by GK. Customers can only wash linen before returning if they are heavily marked, though it is at their own risk if further damage is caused). Customers must not clean any soft furnishings themselves to avoid further damage. If stains cannot be removed or suitably dulled after all reasonable avenues have been taken, then full replacement cost will be charged and/or taken from the bond. GK will determine the value using local experts if needed. 

  11. Glassware/Brass/Pottery/vases/Candle Holders: These items must be returned clean, dry and with all wax removed, in the same careful packaging they were received in or cleaning fees will apply.

  12. Fire Pit: Pit must be cleaned and dry for collection/drop off or labour fees will apply.

  13. Living Plants: Plants must be looked after carefully. Plants must be moved to an undercover area overnight. You will not need to water any plants while they are in your care unless they have spent the day outside in full sun or are being hired for longer than 3 days. GK hires indoors plants - they should not be left outside in windy, rainy or very cold conditions. They must be secured carefully for transport so they do not fall over and must be picked up by the pots, not leaves or stem. If any damage is evident on return due to mishandling and incorrect care, we will charge full replacement cost (plants take a long time to recover for subsequent hires), including potting labour. Damaged plants still remain the property of GK Events Hire Ltd. 

  14. Lolly Dispensers: Lolly Dispensers are to be delivered by GK or customers can only pick up if dispensers can be well secured standing up. GK is responsible for filling the dispensers. Customers must supply suitable sweets to the GK premises at least 3 days before delivery/pick up to allow time for set up and customisation. All left over lollies will be collected by GK and returned to the customer at collection or when customers drop off. The customer is responsible for providing the correct conditions for storage and display of the dispensers. Lollies supplied and/or stored at the GK premises are kept in ideal conditions.

  15. Market Umbrellas: Please refer people setting up or packing down umbrellas to the supplementary Market Umbrella Terms and Conditions supplied on the day attached to the umbrella covers. Umbrellas are not to be placed on the ground unless in their protective covers as they mark easily. Umbrellas must be erected away from trees that will damage them or have berries/fruit or sap that may stain. Umbrellas must be put down in strong winds and put down overnight with the covers on if possible. Covers must be zipped carefully to avoid catching the canopy in the zip. Umbrellas are 3m long so they must be transported with care, preferably in a large caged trailer or inside a vehicle, tied loosely to avoid damage to the aluminium arms or fabric. Any damage incurred from the transportation of the umbrellas if being picked up/dropped, including how the customer has tied them, will be considered damage from hire, and repairs or replacement fees will be charged accordingly. Dirty marks over and above what is deemed to be reasonable (e.g. a small amount of bird droppings) will incur a professional cleaning fee. If umbrellas are left out overnight or are up in an area where more than the usual amount of bird droppings is present this is not considered ‘reasonable’ and a cleaning fee will still be charged. If umbrellas have clear signs of being placed on the ground with no cover on an instant $50 professional cleaning fee will be charged.

  16. Festoon Lights: Please refer people setting up or packing down festoon lights to the supplementary Festoon Light Terms and Conditions supplied on the day inside the Festoon Light boxes. Festoon lights must have bulbs in each socket at all times. If a bulb blows the festoons must be turned off before the bulb is replaced. Each socket will be ‘live’ if the bulb is removed while still turned on. Filament bulbs are installed by GK Events Hire Ltd only. They must be screwed into place AFTER festoons are hung but while power is still off and removed BEFORE festoons are taken down. DO NOT PLUG IN OR TURN ON FESTOONS UNTIL ALL BULBS ARE SCREWED IN. Festoon ends should be kept away from water and covered when needed. GK Events Hire Ltd takes no responsibility for damage/injury/malfunction due to inadequate protection from water. We advise the use of good condition extension cords. GK Events Hire Ltd takes no responsibility for the quality of extension cords and fittings that do not belong to us, and any injury resulting from their use. GK has extension cords of various lengths to hire that have been tested. If you are installing your own festoon lights, we do not take responsibility for poor installation and any injury resulting from this. Festoons must be securely attached to any buildings, festoon stands or trees to ensure they do not fall. (quality cable ties are advised for securing cords) Bulbs may be glass – care must be taken if bulbs are broken. We take no responsibility for injury resulting from a broken glass bulb. Festoon stands hired from GK Events Hire Ltd must be installed correctly with pegs driven fully into the ground. We take no responsibility for stands falling due to incorrect installation, overly soft ground due to weather conditions or hard ground making installation difficult. Festoons may be left outside in the rain but any damage resulting from the weather and where the terms and conditions for set up have not been followed, will be identified as damage from hire and repair/replacement fees charged accordingly.

10. Safety:

  1. Some items are heavy and require special care when lifting and moving them. We suggest 2 people lift all heavy items. Injuries resulting from lifting any item, including lifting heavy items without the support of another person, are not the responsibility of GK Events Hire Ltd.

  2. GK Events Hire Ltd takes no responsibility for any injury to any party through breakage or other accidents during the hire periods unless there is proven fault on GK Events Hire Ltd’s part. Any faulty hire items must be brought to the attention of GK so we can rectify problems before items are used (see Point 7). If we are not informed, then GK Events Hire Ltd are deemed ‘not responsible’ for any issues that may arise. The customer or their representative is responsible for all items from the time of pick up or delivery until drop off or collection. All items are checked thoroughly between hires.

  3. GK Events Hire Ltd and Gelato Roma are not responsible for any allergic reactions or health issues occurring from eating the supplied items, Although all sorbets are noted as gluten free/dairy free/vegan friendly and eggs are not normally used, small traces of nuts, dairy products and gluten may be found in all products due to factory conditions. We recommend asking if you are concerned so Gelato Roma can confirm ingredients.

  4. GK Events Hire Ltd is not responsible for any reactions or health issues relating to the dispenser lollies (supplied by GK or the customer).

  5. Festoon Lights: Customers must follow the provided Festoon Safety Terms and Conditions.

  6. Candles and Fire Pit: We take no responsibility for any burns or damage caused while using candles or the fire pit. The customer is expected to ensure these items are used safely and only when under the correct conditions, including having the correct permits, and particularly when being used in the summer season. Children MUST be supervised around fire at all times.

11. GK Delivery/Collection or Customer Pick up/Drop off:

  1. Delivery, collection, set up or pack down are not included in hires unless requested and quoted for.

  2. Some items are delivery/collection only (see Point 9c).

  3. Items must be packed and ready for collection in one easily accessible area on a prearranged day and time or returned to an arranged venue on a prearranged day and time.

  4. It is the customer’s responsibility to check the items upon delivery/pick up and to notify GK Events Hire Ltd if there is anything damaged or not as ordered, before items are used. Complaints made after the items have been returned or collected will not be considered.

  5. Picked up and dropped off items must be wrapped and tied securely but with care to limit damage during transportation (including using any provided packaging/containers). The customer is also responsible for bringing enough of their own equipment to safely and carefully secure items, (BRING ENOUGH BLANKETS, TIE DOWNS AND WATERPROOF COVERS).

  6. We have the right to turn away anyone picking up with what we deem to be unsuitable tie down equipment and/or vehicles.

  7. Any damage incurred during pick ups and drop offs will be calculated as though it is normal damage from hire.

  8. Blankets, covers or tie downs provided by GK Events Hire Ltd, in the event of the customer not having sufficient equipment, will be added to the hire for free but will be charged at replacement value, as per our Terms and Conditions, if any damage or losses occur.

  9. If additional labour is required to pack and move items more than deemed reasonable for basic delivery or collection, then additional labour will be charged. ($50 incl. GST p/h, minimum half an hour).

  10. The Icicle Tricycle is a delivery/collection only item. This is calculated into the hire rate separate from the delivery/collection fee for other hire items. Venues outside the ‘Icicle Tricycle Service Zone’ (outlined in the website map) will incur additional fees for delivery and collection.

12. Sub-hires:

  1. Sub-hires to other vendors are subject to our Supplementary ‘GK Events Hire Limited Vendor Relationship Contract Sub-hiring Terms and Conditions’

  2. Any services rendered by GK Events Hire Ltd though other vendors, in the form of a sub-hire, is subject to that vendor’s own Terms and Conditions as well as GK Events Hire Ltd Terms and Conditions.

  3. Sub-hired vendors organised by GK Events Hire Ltd are responsible for their own services and products. In the case of injury, damages, complaints or any other issue, the vendor in question is liable, not GK Events Hire Ltd. GK Events Hire Ltd is only responsible for the services and products we directly supply.

  4. It will be made clear if another vendor’s services, initiated by GK Events Hire, are being handled as a direct contract between the vendor and the customer rather than a sub-hire though GK Events Hire Ltd.

13. GK Foraged: (Further references made to GK Foraged throughout these Ts & Cs)

  1. All sales are final, and no refunds will be given if customers change their mind. 

  2. We recommend viewing at the GK Events Hire Ltd premises to be sure of condition, however this will be made clear for each item in listings. Most items are second hand and in ‘vintage condition’, therefore any quirks and marks are considered part of the character, not damage. 

  3. Items are sold via Trademe listings or Instagram. 

  4. All items listed on Trademe are subject to Trademe Terms and Conditions as well as GK Events Hire Terms and Conditions. 

  5. Instagram story/post listings are sold to customers in order of comments/direct messages recorded as ‘SOLD’. We must then receive a direct message with the customer’s full name and email address. Invoices are sent to email addresses and full payment is due within 24 hours of the invoice being issued (a screenshot of payment proof is required if there is any concern payment will not arrive in our account in time). Transactions become final when full payment has been received via bank deposit. If payment is not received after this time the transaction is cancelled and the item is offered to the next person in line. 

  6. Pick up is required within 7 days. Delivery or postage options are available on request but will incur an additional fee unless it coincides with another delivery already booked with GK. Delivery and postage rates are based on location and size/weight. Items will be packed carefully but we are not responsible for the safe arrival of any items sent via post/courier. Items are posted once full payment has been received.

14. GK Products: (Further references made to GK Products throughout these Ts & Cs)

  1. All sales are final, and no refunds will be given if customers change their mind. Damaged/faulty items will be replaced but not refunded.

  2. All GK Products (custom made or premade) are guaranteed for faulty workmanship and construction for 1 year from the date of hand over. We will view items or photos if you think there may be issues due to faulty workmanship within this year. If on inspection we agree this is the case, and it is not due to general wear and tear, weather/water, mishandling or items not made by GK, we will fix or replace items free of charge.

  3. Wood and paint may be affected by water damage. We will endeavour to advise/use products that protect items and are hard wearing but GK is not responsible if this occurs as it is the nature of the materials and items are often constructed based on customer choice.

  4. Plywood colour and paint style may vary from pictures.

  5. Items are sold via Trademe listings, the website or at markets. 

  6. All items listed on Trademe are subject to Trademe Terms and Conditions as well as GK Events Hire Terms and Conditions. 

  7. Pick up is required within 7 days. Delivery or postage options are available on request but will incur an additional fee unless it coincides with another delivery already booked with GK. Delivery and postage rates are based on location and size/weight. Items will be packed carefully but we are not responsible for the safe arrival of any items sent via post/courier. Items are posted once full payment has been received.

15. All hire items remain the property of GK Events Hire Ltd. Gelato/sorbet, GK Foraged and GK Products (custom made and premade for purchase) remain the property of GK Events Hire Ltd until full payment has been received. GK Events Hire Ltd takes responsibility for the care of purchased items while they are in our care.

16. GK Events Hire Ltd reserves the right to change our Terms and Conditions at any time. 

17. All aspect of GK Events Hire Ltd are subject to copyright laws (including our Terms and Conditions, unique game/furniture designs, web/social content and other business documentation/structure). If another business/person would like to use any part, please contact us to seek approval. Unauthorised use could result in legal action and invoices to cover associated development costs and legal fees.

18. Upon paying a deposit the customer is automatically entered into GK Events Hire Limited’s Terms and Conditions Contract and are deemed to have read and understood this agreement. It is the customer's responsibility to ensure any representative acting on their behalf, who has taken possession of items from GK Events Hire Ltd, has also read and understood the terms and conditions of this agreement.